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Now Two Locations: 1206 Burbank Blvd. Burbank, CA 91506 | 11636 Ventura Blvd., Studio City, CA 91604

Shop Policy

L.A. Vintage Gear Purchase Policy
  • To HOLD any item, we require a 20% deposit, refundable as non-transferable store credit only.
  • There Will Be No Refunds on Items Held For Over 48 Hrs
  • 48 Hour Approval Period on Guitars only.
  • All Amps, Effects and Keyboard sales are Final. With the Exception that the item is deemed defective and proven as such.
  • All Purchases made by credit card must have the same shipping and billing address. Credit card purchase over $500. Must be backed up with a drivers license matching the delivery address
  • All International orders require payment via Bank Wire Transfer.

Return Policy

  • Any Guitar Returns must be authorized by the store.
  • Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.
  • Instrument must be returned in same condition as shipped.
  • Amplifiers and effects are non returnable and non refundable.
  • Buyer is responsible for the instrument during approval period.
  • Clothing items are non-refundable
  • Shipping and related expenses are non-refundable.
  • Buyer pays for prompt return shipping.
  • Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorization.

Exceptions to Our Return Policy

  • Heavily discounted sale items are non-returnable. These are often being sold below cost and are considered “all sales final”.

  • Guitar strings, picks, and other disposable merchandise

  • Guitar or bass pickups that have been installed or altered in any way.

  • Any used gear (no returns unless condition of product was misrepresented on the site or product was damaged in transit and no manufacturer warranty)

  • Any customer special requested or custom ordered items (such as non-LAVG exclusive Morgan Amps, custom Xotic guitars, custom Mario Martin guitars etc), any custom order requires a $500 non-refundable deposit that will be removed from the balance of the order. Balance due in full upon completion or the item and deposit will be forfeited.


  • We ship UPS delivery exclusively for Domestic Shipping. Faster Service via UPS, including overnight, is available upon request.
  • We ship UPS International Priority exclusively for International Shipping.
  • International Customers please note: Any additional fees including duties,VAT or any other charges related to international shipping are the responsibilityof the purchaser & are non-refundable.
  • All Shipping and Related Costs are at the expense of the buyer.
  • Amplifier Related insurance coverage and claims are the responsibility of the buyer.
  • When shipping instruments to us, if you are not familiar with shipping requirements/procedures, call store for proper packing instructions.
  • Guitars and Amplifiers purchased on Friday or Saturdays will ship the following Monday.

Custom Orders

  • Custom orders require a $500 non-refundable deposit.
  •  There are no refunds, cancellations, or returns of custom orders. All lead times are approximate and are subject to vary.

  • Balance due in full upon completion or the item and deposit will be forfeited.

Layaway Policy

• All Sales Final on Layaway Purchases. No Returns/No Exceptions!!

  • 20% Minimum Down Payment Required.
  • Down payment is Refundable as non-transferable store credit only.
  • Balance must be paid off within 30 days.
  • There is No 24 Hour Approval Period on Layaways. •

Payment By Credit Card

  • We presently accept Visa, MasterCard and American Express
  • Call us voice at 747.388.2900 Studio City Shop and 747.388.2929 BurbankShop
  • DO NOT e-mail your credit card number to us! •

Payment by Check, Money Order, or Trade Items

Please Send via Overnight service, otherwise a Tracking Number is Required



Items send to:

or send us an e-mail give us a call, we’ll be glad to explain!